Bronwyn Kay Agency Ltd
Bronwyn Kay Property Management


Sally & Lee

First house purchase in Gizzy :)
Kathryn helped us immensely as we were new to Gisborne, we told her out remit and she found us a great house.
Covid could have potentially provided a curve ball, but everything was carried out within regulations and we settled on time.
Would definitely use Bronwyn Kay again!


Buying Sight Unseen
With respect to the Wainui area, as you would expect from a top agent, Bronwyn is knowledgeable, knows the location and just about every property at the beach, and equally importantly the owners. As such she is able to provide guidance, which I found valuable. Bronwyn and Kathryn are very responsive, always available and professional in their dealings. Overall a good experience and a good outcome. Thanks B and K.


 Very happy with every aspect of Bronwyn's service

We found the whole process with Bronwyn and her team to be first class. We felt that the initial valuation range was very optimistic, but we got very close! We were also impressed at auction time that Bronwyn suggested we increase our reserve (usually it's the other way around) and while we didn't quite reach it on the day, her suggestion resulted in another $10K. Very happy, thanks everyone.

Karen Jensen

BK team done it again WOW

I listed my house with Bronwyn as I wanted results fast, having watched how the BK teamwork many times I was in awe of their professionalism

I wanted that for my house and it was listed and sold within 48 hours. They even superseded my expectations- fantastic service

Hiki Spring

Very Happy First home buyer
Awesome people to work with, very happy with our purchase couldn't have asked for a better team to deal with.

Hamish & Jo Jordan

A very pleasurable and memorable experience from tenants to owners
We rented as tenants with BK agency for almost 3yrs. Now Bronwyn and Katherine have helped us into our first own home. For the past few months Bronnie an Kathryn have kept us up to date with suitable homes and made the transition into home ownership so simple and easy. Thankyou so much for all your help. Jugs always hot.

Craig & Sally Menzies as Purchasers

After marketing and selling our house in under 7 days Bronwyn and her team helped us buy our dream home at auction.  They made the whole process extremely easy and seamless.

Thank you very much.

Craig & Sally Menzies as Vendors

What a great team!!!  we found our dream home and taked Bronwyn and her team to market our house and try to get us an offer in under 7 days and they did it!!!  Then they helped us into our new home, cannot commend Bronwyn and her team enough!

Awesome Work, Thank you.

Willem Jordaan

Estate Agent with a Difference

Just had the excellent service and support of Bronwyn selling my property for way over the high estimate.

Highlty recommend her services.  Also very appreciative for her support and giving back to our community and specifically with her sponsorship of the Tairawhiti Sports Awards.  See you again for your services in the future no doubt!

Catherine & Dave Rhode

Purchase of Property at Auction

This process was made simple with the great sales staff at Bronwyn Kays Real Estate.  They listened to what we wanted and their communication and follow up with this purchase before and after made this a great experience for us as buyers.

Review submitted by Catherine & Dave Rhode (Buyer) on 12 Feb 2021

This process was made simple with the guidance and support leading up to it with the great sales staff at Bronwyn Kays Real Estate. They listened to what we wanted and their communication and follow up with this purchase before and after made this a great experience for us as buyers


Review submitted by Margaret on behalf of Jamar LTD (Vendor) on 12 Feb 2021

As an out-of-town vendor, I appreciated Bronwyn's frequent updates throughout the sales process. Bronwyn achieved a sales price that exceeded my expectations - I'd unreservedly recommend Bronwyn Kay Agency to any vendors considering selling their property in Gisborne.


Jolene Rankin

A very hard decision to sell made easy by a very capable and efficient Team. Thank you :)

Michelle & Dave

I was very happy with the BK Team and the smoothness of the transaction of selling and buying at the same time.  I was hesitant at first as to the auction process, but was pleasantly surprised!

Verified by RateMyAgent

Bronwyn made it happen!

I had found my dream house online, with little time remaining until the tender closed.  I needed an unconditional cash offer to have any hope of being considered in getting this beautiful home which had generated so much interest.  I owned my own investment property, however I didn't have the money upfront to make an offer and the bank weren't coming to the party. I had talked with another real estate agent who also couldn't give me a solution.  I had almost given up, then I spoke to Bronwyn...she very quickly came up with a plan to make it happen and by krikey was there some action!  Within one day my own house was listed, and in one week I locked in an amazing unconditional cash offer on my property, which enabled me to put in an offer on my dream home.  Wouldn't you know it, the ducks lined up and voila - success!  I can't thank Bronwyn enough - with a near impossible situation and tight time restraints she made it happen.  I have no hesitation in recommending Bronwyn to anyone wanting to sell.  She's clearly a savvy professional who has incredible drive and passion for what she does.   There's no way I could've done it without her.  Thank you Bronwyn.


Lynda & Ron

We have experienced an amazingly positive sale of our home thanks to Kathryn Lawson, Bronwyn Kay and the wonderful team at BK.  From the very beginning we knew that we were a part of a comprehensive team.  We felt wrapped around with their support, encouragement, humour, honesty and aroha.  This all made selling our home an enjoyable and positive journey.  Thanks Kathryn, Bronwyn and Team BK

B Robertson

A Wonderful effort from Bronwyn & Kathryn, a prompt sale at a wonderful price. What more could one want?
Overall a fantastic Experience.

Ken & Sue

We have brought and sold properties through Brownyn Kay over the last few months.  This has been a stressfree process along with great advice.  It also excedded our expectations.  We feel very fortunate to have worked with such a professional and friendly team of people.  We would highly recommend BK Agency.

Richard Moore


Megan Brownie

We dealt with Bronwyn Kay when purchasing our house. Right from the initial contact onwards we found her to be professional, enthusiastic, easy to communicate with and efficient. She moved things forward very quickly for us on a property that was everything we were looking for, with a lot of competition to buy the property, Bronwyn made us feel like she was on our side and there for us every step of the way and easily contactable at all times. We will definitely seek her out if and when we are buying or selling again.

Nga mihi nui, Hekia

Bronwyn Kay is the complete professional. She does what she says she will, and in the most personable way. All of her team exhibit the same wonderful mix of Kiwi-can-do.  Bronwyn has built an exemplary business in a highly competitive sector and Gisborne is the better for it. You can trust your property needs to her and her team. I did. 

Joanna Wojciechowska

 "If you are considering selling your property, I would highly recommend the friendly team at Bronwyn Kay Agency.

 I have had Bronwyn Kay helping me with selling my property. From the moment she phoned me for the first time I felt secure, well informed and supported. I immediately gained full confidence in her and her guidance on how to proceed into the unknown, scary Real Estate world, which resulted in an excellent final outcome!

On weekly intervals Bronwyn's team have issued me with reports of internet advertising interest rates, open home reports and viewers comments helping me to make appropriate adjustments.

 It's worth saying that Bronwyn's friendly, empathic personality transformed this rather nerve wracking experience into a pleasant life adventure."

Jenny Jackson

Property sold in 2 days with early settlement - no advertising required.  Handled professionally and very speedily.  Thanks Bron & Ben, great sale!

Lana Royston

Everything about BK was easy.  From walking through the door in a panic, to leaving the auction very satisfired!  You guys are amazing!  THANK YOU!

Patience Gunn

Just a quick note to say thank you again to you and your team for making another purchase so easy, but an especially big thank you to Ben. His can do attitude and ability to make things happen have made all the difference in our buying experience. He has gone above and beyond to find us two perfect properties, made the take overs seemless and then continued to keep us in the loop when new properties maybe popping up. We always look forward to what he might find for us next.

Such a wonderful job of managing the rental, a no-brainer when it came to sell.

Bronwyn's rental management team - Glen in particular - did a fantastic job over 3 years of managing the property.  So it wasn't simply a "practical choice" to ask Bronwyn to handle the sale - there's clearly a great culture in the business, we felt entirely comfortable with them and we were delighted with the service and with the outcome.

Nick Chivers - 184 Ballance St

Peter Heffernan

I recommend Bronwyn Kay Agency 100%+

I would like to thank Bronwyn for the very good advice to sell our property.  Also Jenny and Mandy for all they did; very stress free.  Last but very important, Jake - a top man.

Thank you.

Kate & Tom Reynolds

Bronwyn, Ben & the team made our sales process seamless.  Great communication and follow up, which is an art that cannot be taught.  Would not hesitate to recommend BK to anyone wanting professional service.

Mike & Jenny

Process was stress free and we really appreciated how the team worked with the tenant to accommodate showings / open homes.

James & Wendy Lee

Friendly, professional, competent and efficient service thoughout the process of selling our home. 

Thank you Bronwyn and your whole team at BK Agency!

Sarah, Catherine and Fiona Lynagh

Bronwyn was warm and positive of a good outcome for our sale from our first meeting. Her knowledge of and experience in the local market was invaluable and we felt confident she was the best person for the job.  Great communication throughout the process and an amazing result at the auction.  Thank you so much!

John & Robyn Rouse

Congratulations to Bronwyn Kay.

Thank you for selling our house (home of 50 years). The process was made “seamless”. The agency gave us clear guidelines and made all the appropriate connections.  (good timing and motion skills)  We were shown care and concern. Some words that were important in the selling process - Professional, knowledgeable, accurate, friendly and polite – good people skills.  "Excellent"

Martin Irvine

In the last year I Have bought and sold through Bronwyn on the coastal zone in Gisborne. I have found Bronwyn to be Very enthusiastic and incredibly knowledgeable and operating with a sense of fairness about the market place. Her advice is sound, her integrity outstanding and her results over many years tell the true story. Results don’t lie and Bronwyn delivers on all fronts, I will always use her services in this market place.

Dion & Trish Ahern

Thank you all for selling our much loved Wainui home.

 We have cared for and loved this property so much, that once we had made the decision to sell, there was only one agency we trusted in marketing this 'right'.

We found your initial estimate/appraisal accurate and continued feedback on the market response honest. This helped us immensely in setting our expectations.

Having never been through the process of marketing or auctioning a house, it was pretty daunting for us. But Bronwyn and the team made it easy and seemless from start to finish. We were stoked with the support provided and with Jakes brilliance as an auctioneer!!

We can now move forward without any feelings of doubt and in knowing we couldn't have got a better outccome, advise or support. Thank you everyone!


Angela Preddey

I really enjoyed the positive, friendly interactions with both Bronny and Benny.  They listened to what we wanted and got us top dollar.

Matt Evans

We initially considered listing with Bronwyn Kay Agency because of high local profile in sales at Wainui/Okitu.  Bronwyn delivered exactly what she said she would and Jake did extremely well in the auction.  Ben was great in his follow up and advice throughout the process, a real asset for BK Agency.  We are both really happy with the outcome and would have no hesitation to sell again through BK Agency.  Thanks very much

Pamela Stewart

BK Selling Wainui

I asked Bronwyn to sell my home and she was on the job.  Very positive and honest.  Bronwyn recommended to go to Auction, perfect call!  Three weeks later and SOLD!!.  So a very big thank you to Bronwyn and all her Team.

Coral Dunn

I trust and respect Bronwyn, I listed with her because of her reputation, great interpersonal skills and expertise.  

Just keep doing what you are doing, it is what has made you successful - knowledge of people, market, honest open communication is key and it is what Bronwyn has and does!  To quote your advertising, "Bronwyn has soul".

Anne Gordon

Delighted once more with the consistently high level of professionalism and support shown by Bronnie.  Nothing was too much trouble and her vast knowledge and expertise was evident throughout.

The BK Agency office team are warm and welcoming which is appreciated.  Thank you.

B & J Jopson

We listed with Bronwyn Kay Agency as we had heard of Bronwyn's reputation.   She is a very good salesperson and when asked straight up questions we received straight up direct answers.

T & B Gaddum

Service was exceptional, communications excellent!

Howard & Wendy Fleetwood

Thank you Bronwyn Kay and staff for making our first home purchase in 27 years, an enjoyable and memborable experience :)

Robyn & John

Many thanks for looking after us so well.  We appreciate your professionalism and your care.

Another Satisfied Client

Its always good to get home, even if it is raining!

Just wish to say thank you very much for the service you and your team provided with the sale of our two properties over the last few months.

Your willingness to assist where possible with us going away was appreciated, as it pretty much made it hassle free. As I have not heard to the contrary there were I presume no hick-ups with the settlement of Albert street.

The settlement certainly went smoothly from our end.

 Please pass on our thanks to everyone involved and I look forward to buying or selling a property with Bronwyn Kay in the future!

Craig and Jo Whibley

 Dear Bronwyn

 Thanks so much for all your help over the past few months to market our home, purchase a home in town and secure land at Scarley's Way to build in the coming months. We have really appreciated your sage advice and guidance which led to a quick sale ahead of auction and the stress-free purchase of the other two titles.

We've really enjoyed working with you and your wonderful team. In a short space of time we have developed the highest level of trust and respect for you. Your passion and integrity are second-to-none and we would not hesitate to recommend Bronwyn Kay Agency to family and friends. Likewise, we'll be turning to you for our own future real estate needs.  

And today was just incredible. Thanks so much for the awesome news that we have won your $10,000 prize draw. We are absolutely ecstatic! After completing three real estate transactions with you in as many months, this really is the icing on the cake. We will be spending our unexpected windfall on a trip back to the UK in 2016, and that is thanks to you!

 Again, thanks so much for all you have done for us.

Debra Smallholme

Thank you Bronwyn and Stef for the encouragement and support you gave me in going ahead with this purchase. I have really valued your "can do" attitude.  At the end of the day, everything we do in life is about personal connections and you two are true believers and practitioners in that.  I'm looking forward to continuing my association with the company through the Property Management team.  Cheers Debra

Kelvin Summersby

Thank you to Bronwyn, Stef and to the rest of the team.  We all had success in selling my parents estate.  Everything went well, communication was awesome!  Cheers and thanks so much.

Nyree Weichel

Bronwyn Kay offered me a higher price for my home than other agents, with a good reputation she also got a higher price than their quotes.  She was very professional and informative at all times, made my house look good in marketing photos and sold my house quickly.

John & Andrea

Jake Stevens = Efficient & Reliable
We found Jake to be honest,warm & friendly,
Always respectful,punctual & professional,
Always considerate,
& did'nt ever inflate our expectations.
We would have no hesitation in recommending him.

C Ferguson

Attended our 1st ever house auction and all the staff at BK were very welcoming towards us. Thoroughly enjoyed our 1st auction, well run and bit of fun along the way - Jake was awesome!

Peter Heffernan

I recommend Bronwyn Kay Agency 100%+

I would like to thank Bronwyn for the very good advice to sell our property.  Also Jenny and Mandy for all they did; very stress free.  Last but very important, Jake - a top man.

Thank you.

Nicolette and Wade Hick

We have had a previous positive experience with Jake at Bronwyn Kay Agency.  However, this time the sale/purchase far exceeded our expectations!

Have already recommended Jake many times over and will continue to do so!  We will definately be back when we sell again.

Terry Robinson

Being an agent myself I felt that Jake did a great job for the Purchaser (me) and also worked very well and fair for the Vendor.  He achieved two very satisfied people in reaching a fair deal for both.  Well done Jake.  Merry Christmas to All.

Sonia Bechus

I would highly recommend Jake Stevens if you're looking for a highly knowledgeable real estate agent you can trust for an excellent and competent purchase/sale. Extremely Professional.

Nancy & David Barnes

Jake went out of his way to make things easy for us and was very pleasant to deal with.

G Hart

This sale was a stress free process and we appreciated the way Jake managed the Auction.

Les Stewart

Many thanks to Jake & the BK crew for making this a smooth purchase.


Jake our Salesperson did great work.  Bronwyn Kay has a great team, friendly and very helpful  :)

Amanda H

Fantastic process.  Really appreciated the support & guidance from Jake.  The entire BK Team were amazing throughout the process.

Much appreciated.  We could not have aked for a better result and always a smile from the incredible team at BK.


Jake was very easy to communicate with and made me feel at ease each step of the way.  Laid back but professional approach, I would definitely recommend him to friends and family.

M Shanks

Jake was my Salesperson, he was excellent and thought outside the square. Jake also listened to my way of thinking, I asked for no contact unless something positive was happening.  We developed a plan together, Jake was totally onto it.  Now my daughter has listed her house with Jake.

Brian & Eileen

We are happy with our agent, he was helpful, approachable and always available if needed.  We appreciated the service we were given.  Awesome!!!

Todd Atkins

I would recommend people to go through Jake Stevens as he is a top man. Cheers Jake!

Janice Rouse

Dear Jake - I would like to thank you very much for your assistance with the marketing and sales of a number of properties in the Gisborne region under the mortgagee auction process.  The delicate nature of mortgagee sales often requires a level of skill and sensitivity which goes beyond the usual real estate transaction.  Your experience and communication skills were certainly up to that task.  Your calm and fair-minded liaison with all parties no doubt resulted in the successful end results.  It’s always a pleasure to work with you Jake and I would have no hesitation in recommending your professionalism to anyone looking to buy or sell real estate. 

National Mortagee Sales Co-ordinator - Harcourts Realisation Services

John Goddard

I highly recommend Jake Stevens and the Bronwyn Kay Agency Real Estate Team. Over the past 2 years Jake has successfully sold 5 rental properties for me. As I live in a foreign country, it fell to Jake to work with the property manager and the tenants to arrange presentation of the property to potential buyers. In this Jake truly excelled. His strong rapport with tenants and local tradesmen made a dramatic difference in the outcome of these sales. Jake made arrangements with the property manager and tenants to ensure that the properties were in the best shape possible for the sale.

Jake's ability to bring in offers is remarkable. Even in a slow real estate market, Jake was able to pull in multiple offers on most of the sales and was able to leverage the multiple offers in order to obtain a higher selling price.

Lastly I must commend the team at Bronwyn Kay Agency on their technological capabilities. As a foreign investor I rely heavily on electronic communication. With Bronwyn Kay Agency I was able to do so with minimal effort.

Lis, Billy, Zane and Ava

“Thanks Jake, Really appreciated your enthusiasm and attitude to get us sold, you are fantastic at what you do, but even better was a genuine person who took care of us all the way through this journey.  Muriwai Beach Road here we come!”

Jane Grant

"I have been dealing in both commercial and residential property throughout New Zealand for the past 8 years. I have dealt with many Real Estate agents, both in selling and purchasing. When I made the decision to invest in Gisborne I dealt with Jake Stevens of the Bronwyn Kay Agency. I encountered a smooth transaction, I found Jake Stevens to be both professional and knowledgeable when it came to dealing with the property. I would have no hesitation in recommending him to others seeking to invest within Gisborne."

Sarah Su

“My real estate agent Jake was professional, he was reliable and efficient”

Kaye Hyams

"Jake impressed me with his lovely manner with tenants/owners of houses we looked at. I felt supported, but not pressured when viewing homes and this is the reason I chose BK to manage my rental once purchased. I also really appreciated the ‘taxi’ service and the after-sales service, including checking the tenant’s wellbeing has been superb!"

Julia and Remo Williams

“We recently sold our home after making the decision to relocate to America. We were working to deadlines and really required a result in a rather short time frame. Not only did Jake achieve a great price in a very good time frame, he was instrumental in advising us on any improvements which we believe helped achieve a great price. He even came over on a Friday evening and helped us pressure wash and clean the home!  Thanks for all your help Jake!”

Ben Holden

“Over the years I’ve engaged Jake Stevens to sell several homes on my behalf and most recently bought through him I have found him to be a good, honest and reliable agent. I would have no hesitation in recommending him if you are considering buying or selling a home. Thanks Jake!

Shai Wilson

The sale went hitch free at our end. We were well informed throughout the sale and we felt that we were given the best advice about where our property stood value wise in the current market for its location and as a result all parties were happy in the end.

John Malin

 Correct pricing and marketing, plus the advice and enthusiasm of the sales team ensured a quick and seamless sale of my property

Heather Sexton and Lois Mullings

Jake was enthusiastic about Mum's place as soon as we met him.

We found Jake to be professional, friendly and very good at his job, guiding us through a tough time in our lives as we had recently lost our Mum and it was her home that was being sold.  Jake has made it very easy, going through this process.

If we were buying or selling we would go through Jake and the Bronwyn Kay Agency for the professionalism and dedication that is shown to clients.s

Michelle & Stuart

Big thanks to Sarah who took the time to listen and show us a variety of properties.  As first timers at an Auction we appreciated her help and guidance.  Once we had purchased we weren't forgotten either.  The contact throughout the process was much appreciated.

Marcus & Mayada

Sarah and the BK Team, as a whole, were a pleasure to deal with and can be trusted during what could otherwise be a most stressful time - buying or selling in the current market contest, well done.

Michael Taylor

Sarah communicated clearly and regularly throughout the buying process.  She was very helpful.

Cheers Charlie

Good Morining Sarah.  Thank you very much for yesterday you did a great job by making it so easy for Dad to allow him to view it regularly and not pushing him.  He is quietly excited about it and it was great that the Williams family were so adaptable.

Tiff & Ollie Sutter

We sold and purchased our new home through Sarah at Bronwyn Kay Agency.  Her efficient nature and quick workings had our place on the market within hours of viewing our now newly purchased dream home!  None of it would have been possible without Sarah.

Angela & Raymond

So enjoyed having Sarah help us purchase our first home.  Sarah was recommended to us by my cousins who she helped purchase a home.  Sarah was down to earth and has a great sense of humour.  Thank you.

Walter Hall

The whole process was upfront and very energetic.  Sarah is very positive and friendly yet very professional.

Trixie Hall

Sarah was just the right person to help us prepare our home for sale, market it and sell it.  She was extremely helpful and maintained excellent communications throughout the process.  I can highly recommend Sarah as an effective real estate agent.

Rodney and Reena Revira

Thank you very much Sarah for helping us finding our first home.

You really went out of your way to support us. We really felt your sincerity. Thanks Heaps :)



Heather & Gerry

Hi Sarah

Wanted you to be the first to know that we brought a house last night!!  Thank you for all your help and support.  

Maree O'Connell's all done, thank you so much Sarah.  The best real estate lady I've met, will be recommending you for sure!

Betty Edwards

I found the service great and would recommend Sarah and the Bronwyn Kay Agency to family and friends.

Anna Dolan

Sarah took so much time and care and went above and beyond.  Nothing was too much trouble.  I loved dealing with real people in a real agency who have my family's interest as their priority.  It is so refreshing and a great introduction to our new life in Gisborne.

Thank you Sarah and Team.

Paul T

Sarah provided clear and helpful advice.  She did everything realistically possible to assist in purchasing my home.  The Best!!

I would "DEFINITELY" sell or purchase through BK Agency - They are a Top Shop!


As vendor I was completely satisfied with the sale of the property and found the BK Team helpful and sincere.

Tony & Betty Rodgers

Over the years we have bought and sold six properties.  This was the quickest no hassle sale of them all.  On the market one day and top price achieved,  Am I a "Happy Chappie", you got to believe it!

We liked Sarah's positive attitude, we did not have time to market the property, as Sarah sold it overnight!

The Wauchop's

Friends recommended Bronwyn Kay Agency and Sarah Eriksen.

Great service and always attentive.  Improvement would be difficult!!

Ian & Pam Dudley

Sarah was excellent as was the team to sell so quickly was just amazing. Thank you so much Sarah and Jake.

Paul & Michelle Townshend

To whom it may concern,

 For the past six years Glen Rickard has had responsibility for overseeing the management of our property in Gisborne New Zealand, until its recent sale.

 We would highly recommend Glen as a property manager and have nothing but high praise for the way he undertook this role.

Glen was always very professional. He ensured that we were fully informed of matters relating to our property. We were regularly sent updates and photos and informed immediately of any maintenance issues. He was happy to organise people to deal with maintenance and was very prompt and efficient in dealing with any problems that needed attention.

Glen has excellent communication skills and his emails were often followed up by a call to ensure we were kept updated. This was not always easy for him as we had a five hour time difference where we were living in Australia. This often meant calls outside Glens working hours. 

Glen was also very good at keeping the lines of communication open between the tenants and ourselves which resulted in all parties I believe feeling valued and listened to. Resulting in a harmonious working relationship.

He is an excellent property manager whom we believe goes above and beyond what is expected.

 Wilcannia, NSW, Australia 


Jon and LiDan

We just wanted to say that Glen has done a great job for us so far and the detailed photos he sent through in the Inspection Report were great. We appreciate your teams professionalism. I just wanted to give you some feedback so you know that your team are doing a great job. Have a great weekend! 

Nick Chivers

Bronwyn's rental management team - Glen in particular - did a fantastic job over 3 years of managing the property.  So it wasn't simply a "practical choice" to ask Bronwyn to handle the sale - there's clearly a great culture in the business, we felt entirely comfortable with them and we were delighted with the service and with the outcome.

Such a wonderful job of managing the rental, a no-brainer when it came to sell.


Awesome service!
Shannon has been amazing throughout our time looking to buy the property of our interest! She is very professional, friendly and knows what shes doing! I highly recommend her if your looking for a confident and trustworthy real estate agent to help you look for your ideal house. Thank you Shannon for everything, your amazing!

Gaelyn Mann

Shannon was a great salesperson, she gave me sound advice and a realistic price as to what the house might sell for (she gave a conservative price, so that I wouldn't have unrealistic expectations and be disappointed but I was so very excited when it sold for a great price).  Shannon also loved my little dog, so I felt comfortable having viewings with the dog at home.

Summah Thorpe

Shannon made buying the house easy. Right from the first open home she was easy to talk to, informative and helpful.
We always felt like she was honest and cared about us as buyers. We loved working with her!


Dave Charlson

Shannon was great, easy to work with and made selling my home stress free.  I would sell and purchase through BK Agency again without hesitation and have no problem recommending Shannon & BK Agency to friends.

K. O'Mahony

Shannon sold our property at 42 Simla Tce, we listed with her due to her reputation, she was very detailed in the feedback and maintained regular contact.

Shannon is a calm, professional sales person.  She knows her limitations when it comes to pricing and on the occasions I have dealt with her, she's been pretty near the mark.

Paul & Dianne

Shannon was outstanding as a salesperson right from the first meeting, her level of service and feedback was above and beyond.

In our view having worked with many real estate personnel, Shannon was far and away the best and we would definitely use her again.

Gaylene & Steve

Shannon was an absolute delight and extremely helpful.  When I made initial contact with Shannon requesting a weekend viewing, Shannon made herself available even though she had other commitments.  The viewing was a "no pressure sell".  Living in the BOP, Shannon made the process very achievable.

Mathew & Vanessa

Shannon was very helpful and answered all our queries about the property. She also provided guidance about the property purchasing process in NZ and having lived in the UK for many years,  meant we weren’t very familiar with this.

Friendly, helpful service at all times from Bronwyn Kay Agency.

Emma Mackie

Fantastic service!  Friendly, helpful and maintained great communication.  Made the sales process easy and way less scary!

Tom & Rachel

Shannon was very helpful and honest and we appreciated her clear communication.  She was a pleasure to deal with.  “We really appreciated your handling of the whole house transaction Shannon, I will try and model my Real Estate career on you".   

Steph & Cath

Shannon is awesome - no improvements required

Richard Barlett

Merely satisfying Clients in my opinion is not enough to earn loyalty, exceptional service worthy of repeat business is the catalyst.

Shannon has always delivered exceptional service hence the reason she is my Agent of choice.

Shannon commits wholeheartedly to the process, achieving outstanding results each time.

She is an absolute asset to the Bronwyn Kay Agency and I wish her every success.


My husband and I had been house hunting for 18 months we were registered with almost every agency in the Bay and were shown house after house that were nothing like what we wanted and all over our budget, or under our budget but requiring ALOT of work.

Shannon found us a house within 6 weeks of meeting her not only was it in our budget but it was everything we didnt ask for but that she knew we would love because unlike most agents she took the time to get to know us.

 Thank you Shannon for helping us finally settle down.

T & M Wells

We felt that Shannon and the team at Bronwyn Kay genuinely cared not only about the property they were selling but also about the people involved, making it the most positive real estate experience we've ever had.  Thank you and keep up the good work!

Geoff Clarke

After 25 years I was facing the daunting task of selling my home.  Enlisting the services of Shannon ensured that the sale was swift and made the transition as easy and painless as possible. Her professionalism mixed with her compassion and understanding for the situation made me feel comfortable and completely in control throughout the entire transaction, so thank you. 

Anybody who is thinking of selling their home would benefit greatly from having Shannon represent them.    


Emma & James, Napier

Shannon Sheridan- What an asset to Hawke’s Bay real estate!!!

Following nothing short of a complete stroke of sheer good luck, we came across Shannon during an impromptu visit to an open home that wasn’t even on our radar. The home wasn’t for us, but we instantly knew that Shannon was. She greeted us with a positivity and a professionalism that we had not experienced anywhere else on our house hunting travels, and have yet to experience since. Shannon portrayed a very appealing combination of warmth, knowledge and enthusiasm, quickly demonstrating that she was the agent for us.

 Once ready to market our property, Shannon demonstrated her ability to ensure the client comes first, proving to be flexible, reliable and extremely hardworking. She presented our property to potential buyers with relentless passion and enthusiasm, and we are confident that choosing Shannon to bring our property to the market was the main reason we had multiple offers within a matter of days.

Shannon continued to fully support us on the other half of our quest, to find the perfect alternative home, during which time her diligence and integrity shone through. She absolutely earned our trust during this process, through her communication, support and real estate expertise.

 We would highly recommend Shannon to anyone looking for a conscientious real estate agent who will work for you, can be relied upon,  and will walk along side you all the way.

 Shannon, you are a Gem!!!!


Excellent Experience
I found Jenny Virtue to be professional in every way. She was affable and warm in all our our interactions and nothing was too much for her. I was fully informed in all matters and found the process and transactions required to be easy and hassle free. All round its been a great experience to do business with her.


The Hardest Working Real Estate Agent in Gisborne
I found Jenny to be considered and really good at listening. She gave me some really good advice... 'Trust in the process'. So I did exactly that and got an excellent result. I would definitely recommend Jenny Virtue, the hardest working real estate agent in Gisborne.

Letitia & Ben

Absolutely fantastic
We are extremely grateful to Jenny for going above and beyond throughout the buying process. She is just lovely, approachable, honest and nothing has been too much trouble. We appreciate all you have done Jenny, thank you!

Bridget & Tony Carpendale

Jenny is very friendly and approachable, she made the experience of selling our home and buying a new home as stress free as possible. Jenny had great communication throughout the entire process. Thank you for helping us secure our forever home

Dawn Morrell

What a stress free sale.  Sold very quickly, both happy with all aspects of the sale.  Thank you Dream Team!

Al and Mel Knight

Our family has just completed the process of buying a new home and selling our current one through BK. BK's team from agents to auctioneer were with us all the way, building a professional yet friendly relationship with great communication which meant we had confidence in every aspect of the journey.

Jenny was great to deal with and her honesty and integrity gave us the results we were hoping for.

Diana & Tracy

Jenny Virtue is an amazing person, with the help of the Bronwyn Kay team we were able to sell our first home stress free. They kept us updated with all enquiries and they were very professional in doing so, we cannot thank them enough. With the help of the Gavl App we got to watch our auction from the comfort of our own home.

I can’t thank Jenny and the Bronwyn Kay team enough. Thank you guys uz are awesome.


From one very happy customer - Kat Kaiwai

I'd like to take the opportunity to thank Jenny Virtue and the team at Bronwyn Kay. I met Jenny after I bought a house through her a couple of years ago. As a buyer she made the process so easy. So when I wanted to sell my property Jenny came to mind straight away. Selling my property through Jenny and Bronwyn Kay was stress free, easy and a successful sale. I am a busy person and Jenny took all the hassle and stress away! Her energy, knowledge and effort is exceptional. She is trustworthy and very responsive. She is genuine and friendly - what more could you ask for? Thank you so much Jenny for everything!
I recommend Jenny and the team of professionals at Bronwyn Kay to anyone in the property market if you want to be looked after and want A-Grade knowledge and service!


Jenny has been nothing short of amazing! So easy to work with would be the best way to describe Jenny's approach. She made the process of selling so easy and stress free for us. It was definitely a very positive and enjoyable experience. It was a great journey with an outstanding result in the end! Thank you Jenny for your amazing hard work.  

Win Baker

Here's what Win said after the auction today...

Very well run auction. Amazing communication and support throughout the whole campaign and process. Everyone very supportive.

Mark Jones

I could not ask for a better estate agent than "Magic Genie".

"A wave of her magic wand", Hey Presto, everything happened with a twink of her nose.  Bronwyn you have a real friend in Jenny.



A & M Orchiston

We have given Jenny a report on sales results.  We were pleased with the service from BK Agency and the results given during the "lock down" period.  Thank you for the wine!

M. Freeman

"Jenny was my agent for the sale of my property at 49 Collins Street, she was an absolute pleasure to work with. Jenny made the whole process of listing and selling my home very stress free and painless. I would highly recommend Jenny to anyone who is wanting to sell their home."

Pam Pickett

A big thank you to Jenny for guiding me through the intricate process of house selling. 

Her enthusiastic quiet manner enabled me to work with her without feeling pressured.

The atmosphere at Bronwyn Kay Agency was always cheerful and welcoming.  Many Thanks.

Keith & Margaret Watts

We would like to thank Jenny Virtue for a very professional service in helping us to sell our house.  She was perfect from start to finish, even though Di managed to sell the house, Jenny still showed a very keen interest.  We are both very grateful and would throughly recommend her.

Glen Wilkie

I was very impressed with the service and how the settlement went, the coup de grace was the lovely basket of goodies I was given when picking up the keys!!!

Thanks again.

Jan Bryan

I think Jenny did a good job, she supported us through the hiccups and maintained regular contact.  I found the staff at BK absolutely wonderful on those occasions I had to go into the agency.

A great experience, guided by wonderful people.  Thank you all.

Karriane Waterman

We have just sold a property through Bronwyn Kay, with the assistance of Mandy & Jenny. They were very professional and friendly and determined to get the best outcome and result for us, which they did, I would recommend this sales team for anyone hoping to sell their property through Bronwyn Kay.

Peter Heffernan

I recommend Bronwyn Kay Agency 100%+

I would like to thank Bronwyn for the very good advice to sell our property.  Also Jenny and Mandy for all they did; very stress free.  Last but very important, Jake - a top man.

Thank you.

Andrew Wilks

Listing with Mandy and Jenny made the selling process for my first home very enjoyable.  I was well informed with the progress throughout the process.  Would recommend to anyone!

J Leach

We can't speak highly enough of Jenny, Mandy & the BK team! They have gone above and beyond in our house selling journey. From pondering if renovating was a good idea to when the sold sticker went on the sign, they have been nothing but supportive, informative and incredibly approachable to all of our million questions! They promised us they would look after us, not only as a client but understood our family and the big picture we wanted to achieve. Our home was sold within a week of the team coming through to view, absolutely seamless! Not to mention, we are extremely happy with the price they were able to help us achieve. We were so well looked after and highly recommend these two amazing ladies if you're considering listing your home! What a team!!!

More Happy Clients

" Mandy and Jenny, two of the most committed and empathic people we have encountered in the real estate arena.

They took us gently through the sale process - no pressure and always in tune with our needs. Thank you girls for your integrity, enthusiasm and care".

Robin Loomes

Professional service.  Ben Robertson and Jenny Virtue were both very competent and prepared to go the extra mile to get a good result.

Robin Loomes

 Jenny Virtue acted as the real estate agent when I sold a vacant section, 38 Hamilton Drive, in the Sponge Bay sub-division at Gisborne in May 2019.

I am very happy to recommend her to anyone who requires the services of a real estate agent. At all stages during the marketing and sale of the property, she conducted herself very competently and very professionally. She was tenacious, showed determination and was prepared to go the extra mile in order to obtain a good result, which she did.

P Williams

Both Johnny and I and our family were very impressed with the communication and integrity of both Mandy and Jen.  Nothing was a problem for them and their interactions with us all and the sale process was faultless.

We will definitely use them again and also recommend them to others.

N. Crisp

I recently brought a property through Mandy and Jenny, they are a pleasure to work with, kept me informed and I knew exactly how everything was going with the purchase of my property.  A+ thanks ladies.

Geoff & Robyn Tomleson

We found purchasing our house through Jenny was a stress free experience.  At no time did Jenny pressure us.  She was able to answer all our questions and come back to us with answers to queries that she was not familiar with. 

Prior to purchasing our new home we did not know Jenny.  Once the transaction was completed, we had the feeling that we had made a new friend.  We have no hesitation in recommending Jenny Virtue.

Kirsten Barrett

The best people to deal with. Mandy and Jenny are amazing and so supportive. I thoroughly recommend them for anyone selling or buying. The auction tonight at Bronwyn Kay was incredible. Everyone was so kind and wishing me luck. Awesome experience and I definitely would deal through this great agency again. X

Selling of our property at 81 Hamilton Drive

The salesperson we dealt with in arranging and finalising this sale was Jenny Virtue from BK Real Estate                                                 

We found Jenny to be trustworthy and professional in communicating with us. She has a very pleasant nature and prepared to go the extra mile.

We have sold quite a few houses in recent years and would have no hesitation in recommending her to others.


 John and Yvonne Rentoul

Richard & Marise Henzler

I would like to express our thanks and how Jenny made us feel at ease in selling our home. She kept us fully informed during the sale process and explained the contract to us in a manner that we could understand. Her bright and friendly attitude is a tribute to her. We had no problem in trusting her completely and wouldn't hesitate in recommending her to future clients.


I had prepared myself for an arduous task when my wife and I decided to sell our Gisborne house from overseas. However, after a simple phone call to BK Agency, Jenny put my mind at ease and got the ball rolling straight away. She made the whole process easy and we got a great result on auction day. Thanks Jenny and the BK team!

Diana and Tracy

After months of trying to find our first home and endless auctions, Jenny Virtue you are the best!  Within two weeks of signing up with Bronwyn Kay, we moved into our first dream home.  Jenny made the whole process easy and hassle free.  Thank you so much again Jenny, you are one in a million and would highly recommend you to everyone.

Solly Leota

Awesome job Jenny, no improvement needed :)  AAA

David & Jessica

We found Jenny amazing.  Jenny came to us brimming with confidence after we'd struggled to sell through another agency, which boosted our confidence again.  Two weeks after signing up with BK we had the result we were after, Jenny had found the buyers!  

Jenny was very professional in the way she went about the whole process and we would highly recommend her to sell your property.

Lesley Wilkin

I recently put my house on the market with Bronwyn Kay and was allocated Jenny Virtue as my agent.  She was a delight to work with.  She kept me calm and positive when I got stressed with the whole process.  She was professional but friendly and helpful throughout the whole process.  Jenny's communication was excellent all the way through and kept me informed of what was happening.  Nothing was too much trouble for her.

Kim & Ricardo

Jenny Virtue, we cannot thank you enough for helping us find our first family home in New Zealand!

Jenny went out of her way to understand what type of home we were looking for and ensured it suited every one of our requirements.

We found our perfect home within 2 weeks and we couldn't be any happier!

Outstanding service and we would highly recommend Jenny and The Bronwyn Kay Team!

Tony & Linda

Thanks a million Jenny Virtue

Jen Virtue you're fabulous, I would thoroughly recommend Jenny. You weren't my listing agent but you did an amazing job and got the job done with passion, empathy and dignity!

Noel & Kylie

Just wanted to say a huge thank you for your help with me and Kylie buying our first home.

Not only were you so honest and helpful, but the way you dealt with us was so welcoming and warm, yet professional.  With some other agents, we found that getting information on properties was difficult, or impossible, but not with you.  If you didn’t have the answer to hand, you immediately said that you would find out from the owner, and then you got back to us without us having to chase you up.  Perhaps a small thing, but for us it made the whole process much easier to handle and helped to settle our nerves.  The whole ‘journey’, from arranging the viewing, right down to getting the keys, was smooth and transparent.

We couldn’t have asked for a better, nicer person to introduce us to our new home.  In fact, your excitement was contagious and you made it possible for us to focus more on our new home, rather than the stressful process of the actual move!

Thank you again – I would have no hesitation in recommending you personally to any vendors or purchasers.  To be honest, I already have.