I wish to extend my appreciation to you, for the fabulous service you have provided in meeting my accommodation expectations. Your friendly, personable demeanour and your strong desire to assist with my request simply complimented your professional and empathetic attitude. Thank you so much, Glen. I appreciate you!
To whom it may concern,
For the past six years Glen Rickard has had responsibility for overseeing the management of our property in Gisborne New Zealand, until its recent sale.
We would highly recommend Glen as a property manager and have nothing but high praise for the way he undertook this role.
Glen was always very professional. He ensured that we were fully informed of matters relating to our property. We were regularly sent updates and photos and informed immediately of any maintenance issues. He was happy to organise people to deal with maintenance and was very prompt and efficient in dealing with any problems that needed attention.
Glen has excellent communication skills and his emails were often followed up by a call to ensure we were kept updated. This was not always easy for him as we had a five hour time difference where we were living in Australia. This often meant calls outside Glens working hours.
Glen was also very good at keeping the lines of communication open between the tenants and ourselves which resulted in all parties I believe feeling valued and listened to. Resulting in a harmonious working relationship.
He is an excellent property manager whom we believe goes above and beyond what is expected.
Wilcannia, NSW, Australia
Paul & Michelle Townshend
We just wanted to say that Glen has done a great job for us so far and the detailed photos he sent through in the Inspection Report were great. We appreciate your teams professionalism. I just wanted to give you some feedback so you know that your team are doing a great job. Have a great weekend!
Jon and LiDan
Bronwyn's rental management team - Glen in particular - did a fantastic job over 3 years of managing the property. So it wasn't simply a "practical choice" to ask Bronwyn to handle the sale - there's clearly a great culture in the business, we felt entirely comfortable with them and we were delighted with the service and with the outcome.
Such a wonderful job of managing the rental, a no-brainer when it came to sell.